Membership - Frequently Asked Questions - FAQs:

How do I upload a picture? First make sure you have a passport style picture (what's that?) on your computer. Edit your profile (click on your name above to open the profile page then click the Edit Profile button), scroll down and you will see the member picture item. Click upload, find your picture and upload it. 

Where do I go to renew online? Electronic renewal notices go out in September. The renewal link is in the email. Another reminder will go out as necessary to those who have not yet renewed online about 5 days before renewal date. Then again on the renewal date. 

How do I reset my password? There is a detailed step-by-step guide you can download and follow here: Step-by-Step Guide There is also a training video you can watch here: Password Reset Video  

How do I renew online? There is a detailed step-by-step guide you can download and follow here: Step-by-Step Guide 

I have reset my password but don’t see the invoice. Click on your name (displayed top right) to access your profile page where you will find the invoice.  

I have renewed online. How do I verify that my renewal was successful? Look at your Profile. To view your Profile page, log in and click on your name in the top right corner. Your Membership Details will include your Membership Status and a Renewal Due On date. The status should show Active and the renewal date should be set for Oct 1st of next year. If your Membership Status read Pending - Renewal the renewal was not successful. 

I'm a member and have not received a renewal reminder. If you have not received the membership renewal reminder check you email address information on your profile is accurate. Also check your spam folder.  It may be that your NRA membership does not meet the requirement to be active through out the membership year (i.e. to Sept 30th next year) in which case you will need renew your NRA membership first. The club verifies the expiration date of member's NRA membership from time to time and will do so monthly after renewals, sending renewal invitations as members meet the requirement.  Discount NRA memberships/renewals are available through out club link. See the NRA Renewal page under Membership here

Why do I have to maintain NRA membership to be a member of SCCS&FA? We are an NRA Gold Medal club and as part of that require NRA membership for 100% of our members. The NRA provides significant support to our club including but not limited to: grants, instructor liability insurance, the gun safe, junior rifles & pistols...

Why do we have to maintain NRA membership to the end of September of the renewal period? NRA membership is a prerequisite of SCCS&FA membership (see above). A lot of time is spent verifying that members maintain compliance with this policy. The majority do. There are a very limited number of volunteers who do a lot of work to manage membership. Chasing members and manually updating individual's records during the membership year is just not feasible. Verification of NRA expiration dates is performed in bulk. Renewal time is the one time of the year we can enforce the policy. Anyone not in compliance will not receive a renewal invitation until the next bulk verification process show they are in compliance. Updates are planned monthly following renewal. Notice of this NRA requirement was provided via email announcements and the newsletter with ample time for members to take action. 

Are my online payment transactions processed in a secure manner? The major credit card issuers created PCI (Payment Card Industry) compliance standards. These are stringent standards to protect personal information and ensure security for online payment transactions. As part of our PCI compliance (and our payment system), our payment processing systems are scanned regularly by Trustwave, a recognized 3rd party tester, according to PCI requirements.  

Does the club store my credit card information? No. Credit card information is securely transmitted to Authorize.NET where it is processed. Authorize.NET then returns the status of the payment transaction. Only the status of the transaction (i.e. that your payment went through) is recorded. When you pay online, SCCSFA has no ability to see your credit card details.  

What kind of security are you using to protect us? To ensure security and privacy of your data, we’ve provided traffic encryption (https) capability. Traffic encryption ensures that data entered into the online forms (e.g. membership application, event registration, etc.) as well as data transferred from servers back to visitors is protected from snooping. 

How do I get my membership card when I renew online? Your card will be mailed to you within 7 to 10 days. 

Is my spouse covered by my membership? No. A few years ago the club replaced the family membership category with individual membership categories for Member and Spouse. Your spouse will receive their own renewal invoice if they had Spouse membership last year. If they were not a Spouse member last year they will need to apply for membership in the usual manor. Spouse membership is $25. 

Do you receive my check? Mail-in renewal checks will be processed manually over the next few weeks. You will see the check clear when your renewal has been processed.  

Can I renew my NRA Membership through the club? Yes. You get a $10 discount on an annual renewal and the club receives $5. Check out the NRA Renewal renewal page here

My NRA Membership Number is wrong/missing. How do I correct it? The best way to correct your NRA Membership Number is to do so online. Log into the sccsfa.org system (reset your password if required - see the Step-by-Step Guide on how to do that), go to your profile page and enter the correct NRA Membership Number. We generally know when numbers change as the NRA provide this information when we update expiration dates.  

I joined the club a few months ago and thought my fee covered me for the partial year and next year. Do I have to renew and pay more? When you join as a new member there is a $100 initiation fee plus a prorated amount to cover your membership for the current year until the end of September. As an example: if you joined half way through the year your total would be about $150. So, yes you do need to renew and pay the following year's due's. Dues as of 2015 are: Member $100, Member over 62 $75, Spouse $25. 

What credit cards are supported for online payment? Authorize.NET supports Visa, Mastercard, Discover and American Express 

I was asked not to use my work e-mail address. Why is that? We suggest that our members use a personal e-mail address for club business. You can use the one provided by your internet service provider (isp) or one of the free services such as gmail, yahoo, etc. It is not a formal club rule but is suggested as good practice. Apparently there are some intolerant and biased folks out there who don't appreciate law-abiding gun owners or our second amendment rights.    

How do I renew my NRA Membership? A $10 discount on an annual NRA membership renewal is available through the club link. The club also receives $5 from the NRA. Feel free to share the link with non-member friends. 


Powered by Wild Apricot Membership Software